Accounts are created and managed by your store manager, franchise coordinator, or fleet administrator. Contact them directly to reset your login details.

Check your internet connection, then fully close and reopen the app. The app always loads the latest version of the system automatically, so there's nothing to update manually.

Make sure Location access is allowed for the app in your phone's Settings, and that you have a clear GPS signal (works best outdoors or near a window).

Make sure Camera and Photos access are allowed for the app in your phone's Settings under Privacy & Security.